SMS Terms & Conditions
Effective Date: April 2, 2026
Restore Spine and Joint Center (“Restore Spine and Joint Center,” “we,” “our,” or “us”) may use text messaging (SMS) to communicate with patients and prospective patients who have provided consent to receive text messages from us.
Types of SMS messages
If you consent to receive SMS messages from Restore Spine and Joint Center, you may receive conversational and informational text messages from us, including:
- appointment scheduling and appointment reminders
- responses to your questions and patient service inquiries
- office updates and follow-up communications
- limited billing or administrative notifications related to your care or requested services
We do not use SMS to provide emergency medical advice. If you are experiencing a medical emergency, call 911 immediately.
Message frequency
Message frequency may vary depending on your interaction with our office, your appointment activity, and your requested services.
Message and data rates
Message and data rates may apply based on your mobile carrier plan.
Opt-in consent
By providing your mobile number and expressly agreeing to receive text messages from Restore Spine and Joint Center, you consent to receive conversational and informational SMS messages from us at the number you provided. Consent to receive text messages is not a condition of purchasing any goods or services from us.
Opt-out
You may opt out of SMS communications at any time by replying STOP to any text message. After you reply STOP, you will no longer receive SMS messages from that number unless you later provide new consent.
Help
For assistance, reply HELP to any message or contact us at:
Restore Spine and Joint Center
Phone: 770-450-1111
Email: Contact@RestoreSpineAndJoint.com
Privacy and use of information
We may collect your name, mobile phone number, and any information you provide to us in connection with SMS communications. We use this information to communicate with you about appointments, services you requested, office updates, and related administrative matters.
No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes. This is a key RingCentral requirement and should appear clearly in your policy.
We may share information with service providers that help us operate our communications systems and business operations, but only as needed to provide services on our behalf and not for their own marketing purposes.
Consent records
We maintain records of SMS opt-ins and opt-outs as required for compliance and operational purposes. RingCentral states that businesses must log and track consent and opt-out activity.
Carrier disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
Changes
We may update these SMS Terms & Conditions from time to time. Any updates will be posted on this page with a revised effective date.
Contact
If you have any questions about these SMS Terms & Conditions, contact:
Restore Spine and Joint Center
Location: 5000 Research Court, Suite 625 Suwanee, GA 30024
Phone: 770-450-1111
Email: Contact@RestoreSpineAndJoint.com